Information Collection and Use
This privacy policy applies to the DreamCoach app for mobile devices, together with any related services operated by Dream Coach Ltd (collectively, the "Application"). Dream Coach Ltd is hereby referred to as the "Service Provider".
The Application collects information when you download and use it. This information may include:
- Your device's Internet Protocol address
- The pages of the Application that you visit, the time and date of your visit, and the time spent on those pages
- The total time spent on the Application
- The mobile operating system you use
For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information, including but not limited to email, age, and gender. This information will be retained and used as described in this privacy policy.
The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.
Cookies & Tracking Technologies
The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application. The Service Provider may share your information with third parties as described in this privacy statement.
The Application utilizes third-party services that have their own privacy policies. Please review the privacy policy of Google Play Services.
The Service Provider may disclose collected information:
- As required by law, such as to comply with a subpoena or similar legal process
- When disclosure is necessary in good faith to protect rights, safety, or to investigate fraud, or to respond to a government request
- With trusted service providers who work on behalf of the Service Provider, do not have an independent use of the information disclosed to them, and have agreed to adhere to the rules set forth in this privacy statement
International Data Transfers
The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms, such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions or other legally recognized transfer mechanisms
- Your consent, where required and legally permitted
Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.
Data Retention Policy
The Service Provider retains personal data based on its necessity for the stated purposes:
- User Provided Data: Retained for the duration of your use of the Application plus 12 months thereafter, unless longer retention is required by law
- Automatically Collected Data: Retained for up to 24 months from collection, unless longer retention is required for legal compliance
- Aggregated and Anonymized Data: Retained indefinitely as it no longer identifies you
- Legal Compliance Data: Retained as long as required by applicable law
You may request deletion of your personal data, subject to any legal obligation to retain it. Please note that some User Provided Data may be required for the Application to function properly.
Opt-Out Rights
You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.
To request deletion of your personal data, withdraw consent, or exercise any of your rights, contact the Service Provider at joe@dreamcoachapp.com or use our Account Deletion page.
Your Rights
You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, contact the Service Provider at joe@dreamcoachapp.com.
Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal.
If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including information about the nature of the breach and steps being taken to address it.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
- The right to know what personal information is collected
- The right to delete personal information
- The right to opt out of the sale or sharing of personal information
- The right to non-discrimination for exercising these rights
To exercise your CCPA/CPRA rights, contact the Service Provider at joe@dreamcoachapp.com.
Children
The Application is not intended for children under 16 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.
The Service Provider does not knowingly collect personally identifiable information from children under 16 in violation of applicable law. If the Service Provider discovers that a child has provided personal information, it will be immediately deleted from their servers.
If you are a parent or guardian and believe your child has provided personal information to the Service Provider, please contact joe@dreamcoachapp.com so the necessary actions can be taken.
Security
The Service Provider is committed to safeguarding the confidentiality of your information. Physical, electronic, and procedural safeguards are in place to protect information the Service Provider processes and maintains.
The Service Provider may update this Privacy Policy from time to time and will notify you of material changes by posting the updated policy with a new effective date. Where required by law, consent will be sought before material changes take effect. Previous versions are available upon request at joe@dreamcoachapp.com.
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about the Service Provider's practices, please contact:
Dream Coach Ltd
joe@dreamcoachapp.com
To request account or data deletion, visit our Account Deletion page.